They have been taking fantastic care of my husband's grandma for several months, so when my father in law ended up on comfort care due to liver cancer, we already knew who we would be using. They have made everything as painless as possible from admission to post life care for my father in law and I know they will do the same when grandma passes.
04:36 18 Aug 21
My husband's grandma has been using the company for around 4 months now, so when my father in law was diagnosed with terminal cancer and out on comfort care, there wasn't a single bit of hesitation who we would be calling for his care. Everyone has made this process as easy as possible for us from admission to dealing with postmortem arrangements to afterlife care. They have always been just a phone call away if we need anything. And I know when our grandma passes, they will make that as painless as possible. I would definitely recommend Heritage to anyone needing hospice/home health.
21:48 03 Aug 21
I am writing on behalf of myself, my mother Robin Jensen, all our family members and especially my belated father, Dale Jensen.When my father entered into Heritage home health care last spring and then progressed into the hospice care, he was literally flabbergasted that complete strangers could genuinely care about him like family and he grew to genuinely care and love those who came to help. His main 2 nurses he always referred to as his girls and would literally light up when they arrived. My father had a rather difficult time accepting that his time here on earth was ending but with the help and love of this team, we know his passing was gentler on him due to the love of these people. Words really cant be found that truly express the gratitude we hold for this agency. Their dedication went above and beyond. We highly recommend them and give a 5 star rating.We would like to mention their names and give the biggest thank you possible.Julie Belnap, Heritiage home health careDr. WarnockTammy Moore, RNLynell Harmon, RNEvelyn PerkinsPatty Young, RNDavid Moore, RNRanee Bunderson. social workerPlease accept our deepest apology if we forgot someone or misspelled a name. We were also deeply touched by all the food that was brought to the house and the gorgeous bouquet of flowers sent.Also would like to mention that after his death, the care and help has not stopped and has been provided to each of us family members.We also were enrolled in the Full Cirlce After Care program and Katie Beesley went above and beyond to attend to our needs.Again, if someone is struggling to decide on an agency to provide care for their loved one, please consider Heritage Home Health and Hospice. You wont be disappointed.
02:20 13 May 21
The care given to my late wife and the lovely follow up care offered to me was a huge comfort to me. I would recommend Heritage and its great staff to anyone looking for Hospice care for a loved one. Thank you all for your help and assistance, you all treated my wife and I like family!
Heritage Hospice was wonderful and very caring and thoughtful and explained things to me. They helped me take care of my sister and make her comfortable. They helped me make decisions. I would highly recommend them. Lynell was there with me all through the last hours with my sister. Michael was wonderful to come and sing to her. Tammy Moore text me and called me and kept in contact all hours of the day and made me feel like I mattered and that she cared about me. They all made me feel like they cared about my sister. Thanks, Natalie Poole
04:03 26 Apr 21
Heritage Hospice was wonderful and very caring and thoughtful and explained things to me. They helped me take care of my sister and make her comfortable. They helped me make decisions. I would highly recommend them. Lynell was there with me all through the last hours with my sister. Michael was wonderful to come and sing to her. Tammy Moore text me and called me and kept in contact all hours of the day and made me feel like I mattered and that she cared about me. They all made me feel like they cared about my sister. Thank you, Natalie Poole
Kendra is the most amazing nurse, very caring and will go out of her way to make sure that her patient is cared for and comfortable no matter what.Ammon is an awesome PT, he made me feel confident on how well I was progressing. Both made me feel that I was their number 1 priority in getting better. Thank you so much for the most amazing care.
06:11 10 Feb 21
We found Heritage much more than expected. They were professional in every way. They were more than helpful; they took care of everything. After the death of my wife, they coached us thru all the necessary details of those matters required following a death. I would give them 6 stars!
Just wanted to thank you for the Tremendous care I received from Heritage over the past couple weeks. Had a total Hip replacement on the 5th of this month and was released from Home Health today. Lydia my Nurse Ryan and Brandon from PT were great to work with. I appreciate them going the extra mile to get me up and going again as quickly as they did. I would strongly recommend Heritage to anyone who needs Home health.
16:08 20 Oct 20
Following Mom's positive test result for Covid-19 I was given Kim's name. She helped me get set up with Heritage Home Health & Hospice. Mom was in an assisted care facility suffering from Alzheimer's. My work hours are 9 am to 9 pm 4 days a week but these caring people worked around that schedule to assist me. Social Worker Brandy met with me to get the necessary papers filled out. Nurse Chrissy took my phone calls and text message outside of 9-5 hours to speak with me. Mom received extra care in her final days from Chrissy and the Doctor who went to the home. I was not alone when Mom passed as Chrissy was there to offer what care and guidance she could. The mortuary was called by this service saving me from that ordeal. Then the after care that Kathy offered saved me from trying to stumble through Social Security, Medicare, Medicaid, Postal Service, and so many other agencies. I wish I had contacted this agency long before I did. I learned this care is not just for end of life, if you need help or wonder if you qualify for help call Heritage. They really made the last of Mom's life easier for me.
14:23 15 Oct 20
Heritage Home Health and Hospice has an amazing staff that is knowledgeable and caring. They listen and respond. They are there to help every step of the way in difficult situation.
Yes the ladies that came for physical therapy and oppational were awesome and medical care given was great. Ed was healing but he did things his way. We appreciated their helping.
20:24 21 Sep 20
This place is awesome, very professional and caring. Kathy Mills and Renae were very helpful and thoughtful. Dr. Mills was amazing as well as Travis and everyone else who cared for my Mother up until her passing. I highly recommend these professionals to everyone
04:33 28 Apr 20
Home Helpers is happy to recommend Heritage Health Services. They are such great referral partners and do wonderful job of taking care of their patients. Pocatello is an amazing community where home care agencies support each other rather than tearing each other down. Heritage offers services that we don’t, and vice-versa, and we are both always looking for the best solution to provide the best care for our patients and many times that results in us working together!!
LOSS OF HOME HEALTH by Laddie Whitworth, I was introduced to Heritage shortly after dislocating my spine in 2013 and was a total invalid they came to visit me helping learn to speak; and chew food and swallow; how to drink and feed myself; use a dressing stick; use my eyes and hands for expression until I could learn how to talk with expression. Heritage has taught me how to use walker and wheel chair because my brain don't always send the right message or 71 year old bones can't obey. Heritage helped me with 2 broke hips; immobile arms; catheter; phlebitis of legs; wounds; heart problem; and dozen of other as I have learned to be alive again instead of a 2013 D.O.A. in a E.R. pulled back to life by luck. Thanks Heritage NOW AS I HAVE TO GO FIND A DIFFERENT HOME HEALTH BECAUSE HERITAGE MALE NURSE WHO VISITED ME THOUGHT I WOULDN'T PUT ENOUGH EFFORT AND JUST PLAYED WITH THOSE WHO HELP ME. READ MY RECORD (name on file)
I have worked with Heritage for many years and they never disappoint! They truly care about their patients and want what’s best for them! All of the staff are very good at communicating and following through. And their director of nursing is AMAZING!! I highly recommend their services!
Great company with compassionate and caring staff! Highly recommended!
15:48 08 May 19
Awesome Company and Great Personnel!! I would highly recommend this company to everyone!!
15:38 08 May 19
Great staff who care and provide the best around! Definitely recommended!
01:56 07 May 19
Outstanding staff and care
21:39 06 May 19
Great company, with great people.
19:06 07 Mar 19
I highly recommend Heritage Home Health. I recently had a hip replacement & had the pleasure of having Rachelle, Birdee & Julie come into my home to help me out. They did an outstanding job & I couldn't have got through my first 2 weeks of post surgery without them. Thanks again ladies!!!
Heritage helped us in so many ways during this difficult time. Such understanding and compassion without hesitation was so appreciated. No matter what time of day or night, our calls and questions were given top priority with great kindness. You guys were perfect!
Thank you Heritage for the beautiful and respectful way you took care of my grandpa, Cecil Armstrong. Every person we dealt with was so helpful and understanding. Our family needed your knowledge and guidance, and that's exactly what you did for us. Our deepest thanks!
I recently required Home Health wound care services post C-Section for a surgical infection. I had never experienced home health before and was apprehensive. My concerns were eased by the kindness, care and genuine hospitality from the 3 nurses that cared for me. Thank you!!!
15:46 24 Nov 17
An incredibly caring and attentive staff. They not only try to meet all your needs they anticipate what you might need. Kudos to Patti, Marian, Cassie, Jill and honestly everyone we've dealt with
Heritage Home Health was referred to me by a friend. They were extremely compassionate, professional, attentive and respectful.They responded to our call in a very timely manner and addressed all of our concerns.Thank you so very much to all those involved with the care of Neil M. in Pocatello.I would highly recommend Heritage Home Health and Hospice.