Following Mom's positive test result for Covid-19 I was given Kim's name. She helped me get set up with Heritage Home Health & Hospice. Mom was in an assisted care facility suffering from Alzheimer's. My work hours are 9 am to 9 pm 4 days a week but these caring people worked around that schedule to assist me. Social Worker Brandy met with me to get the necessary papers filled out. Nurse Chrissy took my phone calls and text message outside of 9-5 hours to speak with me. Mom received extra care in her final days from Chrissy and the Doctor who went to the home. I was not alone when Mom passed as Chrissy was there to offer what care and guidance she could. The mortuary was called by this service saving me from that ordeal. Then the after care that Kathy offered saved me from trying to stumble through Social Security, Medicare, Medicaid, Postal Service, and so many other agencies. I wish I had contacted this agency long before I did. I learned this care is not just for end of life, if you need help or wonder if you qualify for help call Heritage. They really made the last of Mom's life easier for me.
14:23 15 Oct 20
Heritage Home Health and Hospice has an amazing staff that is knowledgeable and caring. They listen and respond. They are there to help every step of the way in difficult situation.
Yes the ladies that came for physical therapy and oppational were awesome and medical care given was great. Ed was healing but he did things his way. We appreciated their helping.
20:24 21 Sep 20
This place is awesome, very professional and caring. Kathy Mills and Renae were very helpful and thoughtful. Dr. Mills was amazing as well as Travis and everyone else who cared for my Mother up until her passing. I highly recommend these professionals to everyone
04:33 28 Apr 20
Home Helpers is happy to recommend Heritage Health Services. They are such great referral partners and do wonderful job of taking care of their patients. Pocatello is an amazing community where home care agencies support each other rather than tearing each other down. Heritage offers services that we don’t, and vice-versa, and we are both always looking for the best solution to provide the best care for our patients and many times that results in us working together!!
LOSS OF HOME HEALTH by Laddie Whitworth, I was introduced to Heritage shortly after dislocating my spine in 2013 and was a total invalid they came to visit me helping learn to speak; and chew food and swallow; how to drink and feed myself; use a dressing stick; use my eyes and hands for expression until I could learn how to talk with expression. Heritage has taught me how to use walker and wheel chair because my brain don't always send the right message or 71 year old bones can't obey. Heritage helped me with 2 broke hips; immobile arms; catheter; phlebitis of legs; wounds; heart problem; and dozen of other as I have learned to be alive again instead of a 2013 D.O.A. in a E.R. pulled back to life by luck. Thanks Heritage NOW AS I HAVE TO GO FIND A DIFFERENT HOME HEALTH BECAUSE HERITAGE MALE NURSE WHO VISITED ME THOUGHT I WOULDN'T PUT ENOUGH EFFORT AND JUST PLAYED WITH THOSE WHO HELP ME. READ MY RECORD (name on file)
I have worked with Heritage for many years and they never disappoint! They truly care about their patients and want what’s best for them! All of the staff are very good at communicating and following through. And their director of nursing is AMAZING!! I highly recommend their services!
Great company with compassionate and caring staff! Highly recommended!
15:48 08 May 19
Awesome Company and Great Personnel!! I would highly recommend this company to everyone!!
15:38 08 May 19
Great staff who care and provide the best around! Definitely recommended!
01:56 07 May 19
Outstanding staff and care
21:39 06 May 19
Great company, with great people.
19:06 07 Mar 19
I highly recommend Heritage Home Health. I recently had a hip replacement & had the pleasure of having Rachelle, Birdee & Julie come into my home to help me out. They did an outstanding job & I couldn't have got through my first 2 weeks of post surgery without them. Thanks again ladies!!!
Heritage helped us in so many ways during this difficult time. Such understanding and compassion without hesitation was so appreciated. No matter what time of day or night, our calls and questions were given top priority with great kindness. You guys were perfect!
Thank you Heritage for the beautiful and respectful way you took care of my grandpa, Cecil Armstrong. Every person we dealt with was so helpful and understanding. Our family needed your knowledge and guidance, and that's exactly what you did for us. Our deepest thanks!
I recently required Home Health wound care services post C-Section for a surgical infection. I had never experienced home health before and was apprehensive. My concerns were eased by the kindness, care and genuine hospitality from the 3 nurses that cared for me. Thank you!!!
15:46 24 Nov 17
An incredibly caring and attentive staff. They not only try to meet all your needs they anticipate what you might need. Kudos to Patti, Marian, Cassie, Jill and honestly everyone we've dealt with
Heritage Home Health was referred to me by a friend. They were extremely compassionate, professional, attentive and respectful.They responded to our call in a very timely manner and addressed all of our concerns.Thank you so very much to all those involved with the care of Neil M. in Pocatello.I would highly recommend Heritage Home Health and Hospice.